Moving is an extremely stressful experience because it involves leaving behind the familiar and navigating change and uncertainty. We understand this because in 2018 we were lucky enough to have tens of thousands of people trust us to guide them through the experience.
This hasn’t occurred overnight, of course. We’ve had to earn this trust over the past seven years, which we believe we’ve done by keeping the mood light, but not taking our jobs lightly. We keep track of every move, every mile, and every box.
Here’s a quick glimpse at the work we did last year:
In addition to moving, we also managed to find other ways to help people make positive changes in their lives. For instance, we awarded Grace Schulte our $10,000 Moving Forward Scholarship to help with the completion of her education at Iowa State University. And, on a more personal level, I gave Walter Carr, a mover with Bellhops, my Ford Escape after learning he’d walked more than 14 miles to get to his first day on the job.
The past year also marked some important milestones for our company: We launched in seven new cities, expanded our services to include long-distance moving, opened an office in Atlanta, and capped the year by raising $31 million.
These were huge strides in our mission to make moving simpler, easier, and more reliable—and we could not have made them without the trust and confidence you’ve put in us. For that, we thank you.
In 2019, we look forward to doubling the number of cities we service, adding more great people to our team, completing our 200,000th move, and developing new tech to make the experience even better.
Once again, thank you for your support in the past, and we’re excited to help when you need us in the future.
I have seen few cities sell themselves as effectively as Chattanooga, whose mayor Andy Berke visited TechCrunch’s offices recently. He was accompanied by Luke Marklin, the CEO of tech-enabled moving startup Bellhops, which has raised $27.2 million in venture capital according to Crunchbase.
Four weeks ago, after joining Bellhops as CEO, we held our first company-wide meeting, a “no-holds-barred” Q&A. I thought I would be ready to answer anything, but I wasn’t ready for ‘what is your dream job’?
Luke Marklin, CEO of the moving service Bellhops, learned that one of his employees, Walter Carr, walked twenty miles to a job site after his car broke down. It was his first day of work and he didn't want to miss it. Marklin gave him his car, to keep.